FAQ

For bookings made via platforms like Booking.com, policies and rates are determined by the platform at the time of booking. Please request any changes directly through the platform to avoid issues. For direct bookings, we offer various pricing options and deals, with the best rates available on our website or by contacting us directly.
For direct bookings:
- Free cancellation up to 3 days before arrival.
- We’ll do our best to offer alternatives based on availability if you wish to change your dates, but we cannot guarantee the same room.
For whole-property rentals, cancellation rules are outlined in the booking agreement.

Children of all ages are welcome.
Children aged 0–3: Stay free; complimentary cribs provided upon request (subject to availability).
Children aged 4–12: €70 per night per child for an extra bed, including breakfast (subject to availability).
The maximum number of extra beds or cribs depends on the room selected. Additional charges are not included in the total and must be paid separately.

All rooms are doubles, except for one with two single beds. Some rooms can accommodate a third single bed at an extra cost of € 70 per night, including breakfast. Complimentary cribs for children 0–3 are available upon request.

We accept Visa, MasterCard.

By car: Free on-site parking is available.
By bus: From Torino, Asti, or Casale Monferrato to Murisengo. We can arrange pickup from there.
By train: The nearest station is Asti, about 15 minutes by car. Buses from the station go to Murisengo, Montechiaro, or Montiglio, where we can pick you up.
By plane: The closest airports are Torino-Caselle (50 minutes by car) and Milano-Malpensa (1 hour and 40 minutes by car).

Unfortunately, pets are not allowed.

Please inform us in advance of any special needs, as the rooms are not accessible by elevator. The ground floor and workshop areas are barrier-free, but some paths are gravel. Contact us to discuss your requirements, and we’ll do our best to accommodate you

Yes, all rooms and common areas have Wi-Fi, including the garden. Each room has a desk and chair, and shared spaces are available for work until 7 PM. After breakfast, the veranda and garden tables can also be used for work. We prioritize silence, so we kindly ask guests to hold meetings and calls in their rooms to avoid disturbing others.

Yes, Pampucet can be rented for private or corporate events. The property accommodates up to 12 guests in 6 double rooms, with the option to add single beds in some rooms for a maximum of 14 guests. We also have partnerships with nearby accommodations for larger groups.